Injured? Get expert legal help – No win, no fee

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Expert UK legal support
Get matched with an SRA-regulated solicitor experienced in your type of claim.

All major injury claims covered
Road traffic accidents, workplace injuries, slips, trips, medical negligence and more.

30+ years of experience
Helping injured people across the UK since the 1990s.

Top-rated & proven results
Thousands of successful cases, 5-star client reviews, and an ‘Excellent’ Trustpilot rating.

Begin your claim today

Get free, impartial and full legal support to guide your case decisions.

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Get the compensation you deserve in 3 easy steps

1

Fill in the form and get your free claim assessment.

Start a claim

2

Get matched with a trusted UK solicitor. No upfront cost, no obligation.

3

Receive your compensation. Your solicitor will secure a maximum settlement.

Top 5 Most Common Injury Claims

Not sure if you can claim? Speak with our expertly trained Helpline team.

Road Traffic Accident

Real Client Results:

  • Mr Clarke: £6,500 for a cycling accident
  • Hannah: £1,800 after a bus injury
  • Mr Ahmed and family: £38,000 after a car accident

1.

Road Traffic Accident

Injured in a road accident in the last 3 years? We’re here to guide you, whether you were driving, walking, cycling, or a passenger.

Start your claim now

We can help with:

Car, motorbike, and van collisions.

Passenger injuries in taxis, buses, or rideshares.

Pedestrian and cyclist accidents caused by other road users.

Compensation covering injuries (including whiplash), lost earnings, medical costs, and emotional trauma.

Our friendly team offers free, no-obligation advice. All claims are handled on a no win, no fee basis. Fill in our quick form now and our team will call you.

Real Client Results:

  • Mr Clarke: £6,500 for a cycling accident
  • Hannah: £1,800 after a bus injury
  • Mr Ahmed and family: £38,000 after a car accident

Read more

Start your claim now

Accidents at Work

Accidents at Work

  • Ms Davies: £7,000 for an accident in the office
  • Mark: £34,500 for a warehouse accident
  • Sarah: £12,000 for a farm accident

2.

Accidents at Work

Injured at work? You may have a case. From office slips to warehouse injuries or faulty machinery accidents, we’re here to guide you.

Start your claim now

We can help with:

Office, retail & delivery accidents.

Construction & height‑related accidents.

Industrial & machinery accidents.

Compensation covering injuries, lost earnings, medical costs, and emotional trauma.

Our friendly team offers free, no-obligation advice. All claims are handled on a no win, no fee basis. Fill in our quick form now and our team will call you.

Real Client Results:

  • Ms Davies: £7,000 for an accident in the office
  • Mark: £34,500 for a warehouse accident
  • Sarah: £12,000 for a farm accident

Read more

Start your claim now

Public Premises Liability

Real Client Results:

  • Emily: £3,250 for a slip in a supermarket aisle
  • Robert: £7,500 after tripping over uneven pavement outside a public library
  • Lisa Murray: £17,500 for injuries when a shop sign fell in a shopping centre

3.

Public Premises Liability

Injured in a public place in the last three years? We’re here to guide you, whether you were a shopper, pedestrian or visitor.

Start your claim now

We can help with:

Slips, trips and falls.

Supermarket and shopping accidents.

Holiday accidents.

Compensation covering injuries, lost earnings, medical costs, and emotional trauma.

Our friendly team offers free, no-obligation advice. All claims are handled on a no win, no fee basis. Fill in our quick form now and our team will call you.

Real Client Results:

  • Emily: £3,250 for a slip in a supermarket aisle
  • Robert: £7,500 after tripping over uneven pavement outside a public library
  • Lisa Murray: £17,500 for injuries when a shop sign fell in a shopping centre

Read more

Start your claim now

Private Premises Liability

Real Client Results:

  • David Reed: £4,600 for an injury caused by uneven paving in his driveway.
  • Mark: £27,000 following a fall due to a broken stair railing in a rental property
  • Heather: £6,250 for an injury over loose carpeting in their rental property

4.

Private Premises Liability

Injured due to unsafe conditions at home or on private property? From falls to faulty fixtures, we’ll guide you through your claim.

Start your claim now

We can help with:

Injuries in your home caused by third-party negligence.

Animal-related injuries on private land.

Trips or falls in private driveways.

Compensation covering injuries (including whiplash), lost earnings, medical costs, and emotional trauma.

Our friendly team offers free, no-obligation advice. All claims are handled on a no win, no fee basis. Fill in our quick form now and our team will call you.

Real Client Results:

  • David Reed: £4,600 for an injury caused by uneven paving in his driveway.
  • Mark: £27,000 following a fall due to a broken stair railing in a rental property
  • Heather: £6,250 for an injury over loose carpeting in their rental property

Read more

Start your claim now

Serious and Fatal Injuries

Real Client Results:

  • Mrs Patel: £750,000 for a catastrophic spinal-cord injury after a workplace fall
  • The Brown family: £1,050,000 following a fatal collision with a heavy-goods vehicle
  • James: £475,000 for a traumatic brain injury sustained in a motorcycle accident

5.

Serious & Fatal Injuries

If you or a loved one has suffered a serious injury or loss after an accident, whatever the cause, we're here to guide you with care.

Start your claim now

We can help with:

Traumatic brain and spinal-cord injuries.

Amputations and other complex orthopaedic injuries.

Fatal accident and wrongful-death claims on behalf of family members.

Compensation covering long-term rehabilitation, home adaptations, loss of earnings and pension, funeral expenses, and the emotional impact on you and your family.

Our friendly team offers free, no-obligation advice. All claims are handled on a no win, no fee basis. Fill in our quick form now and our team will call you.

Real Client Results:

  • Mrs Patel: £750,000 for a catastrophic spinal-cord injury after a workplace fall
  • The Brown family: £1,050,000 following a fatal collision with a heavy-goods vehicle
  • James: £475,000 for a traumatic brain injury sustained in a motorcycle accident

Read more

Start your claim now

Our latest customer stories

Claire's story

Claire was out shopping when she slipped and badly injured her knee. The accident affected her mental health and took a toll on family too.

Ben's story

After a work accident, Ben’s injury stopped him doing what he loves most — bodyboarding. His injury took away his hobby and his peace of mind.

Katie's story

When Katie's appendix burst and went unnoticed, both she and her Mum feared long-term consequences. Katie's Mum contacted us for help.

Frequently Asked Questions

A no win no fee arrangement is often known as a conditional fee agreement. It's the contract between you and your no win no fee personal injury solicitor.

No win no fee means if you don't win your claim, you pay nothing to anyone - it's as simple as that.

If you win your claim, your legal team will typically make the following deductions from the compensation you're awarded:

  • A ‘success fee' for winning the claim.
  • The other side will usually be required to make a payment towards your legal costs and expenses, but any shortfall may also be deducted from your compensation.
  • The cost of the no-upfront-fee insurance that makes your claim low-risk.

You keep the rest, and this will always be the majority of the compensation awarded to you. The deductions we list above will only be made when your compensation is paid. There are no upfront costs and no hidden charges.

Your solicitors will explain all this in detail so you know what to expect if your claim succeeds.

At the start of the claim, your no win no fee solicitors may need to take out a special legal protection insurance policy for you. It's designed to cover the costs if your claim were to fail. This no-upfront-cost insurance must always be in place just in case that happens.

They'll do this if you don't have an existing legal protection policy that has appropriate cover. This sometimes comes with your home or motor insurance or as a credit card benefit. It's a simple thing to check and your no win no fee solicitors will do so when they start work on your claim.

Because you pay nothing if you lose your case, no win no fee arrangements provide greater accessibility to accident claims. Importantly, it means you get fair access to justice if you've been hurt in an accident that wasn't your fault.

Making a compensation claim on no win no fee terms is subject to your solicitors:

  • Agreeing to handle your no win no fee claim in the first place.
  • Ensuring appropriate legal protection insurance is in place. This means you have nothing to pay if the claim fails.
  • Judging that your claim has a good chance of success - that is, always 50% or higher.

You'll need to make sure you always stick to the terms of the insurance.

No win no fee terms sometimes won't be possible, but this is rare. If that's the case, your solicitors will tell you immediately and explain your options about what to do next.

Usually, adults have three years from the date of the injury to settle a claim or start court proceedings. But there are some exceptions, which are:

  • For claims involving things like occupational illness or medical negligence, the three-year limit applies from the date when the symptoms were first noticed.
  • For children aged under 18 when the accident happened, you can make a claim for them at any time until their 18th birthday. The time limit for them to claim for themselves then expires when they turn 21.
  • There are no time limits for claiming if the injury victim lacks the mental capacity to do it themselves. This could be as a direct result of the injury they've suffered or a pre-existing medical condition. However, if the Claimant regains mental capacity after the accident, even if only temporarily, then the three-year limit starts from then.

All of our solicitors can help you to make your claim on a no win no fee basis, which means that if you don't win, you don't pay. But if your case is successful, you'll pay a fee to your solicitor as a percentage of the amount you receive. This percentage will have been agreed before starting your claim.

If your solicitor wins your case, they'll deduct a success fee from your compensation. They'll also deduct any legal costs not paid by the other side from your compensation.

Your solicitor will agree the success fee percentage when they take on your case so everything's clear.

You may also need to pay a legal protection insurance premium if cover was needed. There are no up-front costs, so you'll never be left out-of-pocket if you make a claim.

No win no fee arrangements take the risk out of making a claim, because you don’t pay anything if you lose your case. Your solicitor may need to take out special legal protection insurance for you, which pays the costs if your claim fails, and ensures claiming is risk free. The cost of this is only taken if you win your case. You’ll never have to pay anything upfront and there are no hidden charges, so you’ll never be out of pocket.

The final amount of compensation you receive in a successful no win no fee claim varies. That's because it depends on the circumstances and the severity of your injury.

Your solicitor will negotiate with the other party and agree a fair compensation amount on your behalf.

You won't pay any tax on your personal injury compensation - no matter the circumstances of your case. Your personal injury payout is completely tax-exempt, regardless of whether you settle in or out of court and how you receive your payment. You also won't be taxed on the interest you earn on your compensation between opening and settling your claim.

If you choose to invest your compensation after your claim has been completed, you might be required to pay tax on the interest you earn.

First, you won't be alone. Over the years, we've lent a helping hand to more than two million people who've been hurt in accidents which were not their fault.

Contact us first for independent, friendly and free advice. We'll let you know whether you may be eligible to make a no win no fee compensation claim. If you are and decide to pursue it, we'll pair you with our specialist no win no fee solicitors. We're usually able to do this on the same call if you choose.

Your solicitors will check the details of your claim and let you know immediately if they can handle it. They'll also talk you through the funding options. These will include the no win no fee terms and how much you'll pay from your compensation if the claim succeeds.

Once they've begun your claim, they'll gather all the evidence so they can build the strongest case for you. This will include an independent medical assessment.

When they've got all the evidence, they'll submit your claim to the other side (the defendant). This is the person or organisation that you believe is to blame for your injury. If they accept liability, your solicitors will negotiate and then agree on the compensation payment with the other side's insurers.

If the other side denies liability or cannot agree on a compensation figure, your solicitors will then issue court proceedings. They will keep negotiating; out-of-court settlements are reached in the vast majority of claims.

Don't worry if your claim does go to a hearing in front of a judge. Your solicitors will support you and represent your interests.

There are plenty of benefits to claiming no win no fee compensation. The most important is that if you win, you'll receive a settlement that can help with your recovery. On top of that, it'll hopefully reduce the chance of the same thing happening to someone else.

And claiming on a no win no fee basis means there's no catch for you. These types of claims were brought in to help people like you get the compensation you deserve without excessive costs.

Your compensation will be calculated to cover:

  • Your pain, suffering and loss of amenity (that's the impact on your ability to do things). This is known as general damages.
  • Any financial losses you may have experienced as a direct result of your injury. It includes things like lost earnings, paid-for treatment, care or travel expenses. This is known as special damages.

That depends on the circumstances of your claim, the severity of your injury and whether or not the other side admits, disputes or denies liability. Your solicitors will be able to give you a time estimate based on all those factors. A useful yardstick is the more complex the case, the longer it will take to settle. For instance, a complicated claim for medical negligence could take a couple of years or more to conclude.

If your legal team wins, you'll pay them an agreed amount from your compensation. If the claim fails, you pay nothing to anyone.

The simple answer is no. The UK sees millions of workplace-related illnesses and injuries every year. If you've suffered a work-related illness or injury that wasn't your fault, making a no win no fee claim against your employer can seem like a frightening prospect. But this isn't something to be scared of: there are laws in place to protect you.

Our recent survey suggests that 43% of injured workers hesitated to claim due to concerns about the impact on their career or workplace relationships - but you're absolutely within your rights to make a claim against your employer. And regardless of whether you win or lose, they cannot sack you for taking them to court. It's also illegal for your employer to discriminate against you in the workplace during or after your claim. If they do, you can make another claim against them for unfair treatment/dismissal.

We know it can sometimes be hard to know who to talk to about your compensation claim. You may worry about getting a sympathetic hearing or feel anxious that contacting somebody will mean you're rushed into starting a claim.

When you contact us, you do so in your own way, in your own time. Whether that's by calling, requesting a call back or chatting to us online, we'll never pressure you into starting a claim. And we'll never share your data without your permission.

We're simply here to listen to you and offer free and impartial advice. We have more than 31 years' experience lending a helping hand to people hurt in accidents that weren't their fault.

Starting your no win no fee claim with us also means:

  • Free, impartial and jargon-free advice before you decide to claim.
  • No stress over picking the right no win no fee accident solicitors - we do that for you. We hold all of our solicitors to high standards of service.
  • No upfront or unexpected costs and nothing to pay if your claim is unsuccessful.
  • No risk of paying the other side's costs.

We've been providing no win no fee personal injury services, help and support for over 31 years. And in that time, we've helped more people injured in accidents than anyone else. We've helped many thousands of people, just like you, make successful claims.

We can likely help you if you've been injured in an accident that wasn't your fault. Such accidents include:

  • Accidents at work
  • Accidents that have caused you or a loved one serious injury
  • No win no fee car accident claims including all types of road accidents, whether you were a driver, pedestrian, cyclist or passenger
  • Injuries caused by medical negligence
  • Slips, trips or falls
  • Accidents in a public place

The first step is to find out whether you can make a no win no fee claim. You can easily do this by completing our form at the top of this page.

We'll talk to you about your accident and give you tailored advice based on your experience.

If you decide you'd like to go ahead with your claim, we can put you forward to a panel of specialist no win no fee solicitors who have experience working with cases like yours.

Your chat will be free, and your solicitors will talk to you about your accident in further detail. They'll then guide you through the process of making a no win no fee claim.

If you have reasonable grounds for doing so, then yes you can. Our advice would always be to raise any concerns you may have with your solicitors first. If you can't resolve things to your satisfaction, seek a second opinion from another law firm.

We carefully monitor the service standards of all the solicitors we work with to help ensure this doesn't happen.

Yes. If you've started a no win no fee claim with a different firm and are unhappy with the service you've received, it's possible that we can take on your case. We'd always recommend speaking to your current solicitors about the situation first, while we're on hand to provide impartial advice if you feel like you need it.

There'll certainly be no pressure from us to encourage you to change your solicitors. But if you decide that's what you'd like to do, we'll speak to your previous firm to make sure everything is handled in the right way.

It's unlikely because the majority of no win no fee claims are settled out of court. But rest assured that if yours does need to be heard before a judge, your solicitors will handle everything so you don't need to worry.

There are rare cases where our solicitors will be unable to handle a claim on a no win no fee basis.

If that's the case, your legal team will make this clear before you begin anything. You can then make an informed decision about whether you want to continue.

Don't worry about any upfront costs in such cases. We'll make you aware of any fees you could be liable for before you commit to beginning your claim.

No win no fee personal injury claims were introduced to the UK in 1995. They were set up to help people like you seek justice following an accident that wasn't their fault. Importantly, the system was designed to remove all the worries about upfront costs and expensive legal fees. Almost half a million claims are registered each year in the UK.

Before April 2013, the losing side's insurers usually paid all the legal costs involved. This meant that if you made a successful claim, you'd keep all of the compensation awarded to you.

The government made important changes to the no win no fee system in England and Wales in 2013 for improved regulation. These were called the Jackson Reforms. Solicitors can still offer a no win no fee service to those who are trying to access compensation following an accident. There are no upfront charges and no hidden costs.

Legal Aid is only available for no win no fee claims involving serious neurological birth injury during pregnancy or within two months of birth.

It's free to contact us - and so is the advice we give you about making a claim.

You're also under no obligation to claim when you contact us. This means you can get the advice you need without any pressure. If we think you could potentially have a claim, we'll let you know there and then. There's no pressure: it's always your decision if you want to make a no win no fee claim.

If it was someone else's fault and you sustained an injury as a result, then you can usually make a claim for compensation. 

Slips and trips happen can all the time: this can mean that you claim for falling down stairs at work or tripping in the street, on public transport, in buildings, shops and restaurants.

Injuries can range from minor abrasions and soft tissue damage to chronic back problems, serious head trauma and worse.

Let's look at the health service. NHS Resolution is the body that oversees medical negligence claims against the NHS. Their figures show that there were 15,655 claims settled in 2018/19 and that damages were awarded on 8,712 occasions – that's in almost 56% of cases.

Medicine is complex and so are claims made for negligence: if you think you've been affected, then come and talk to us. You'll be able to chat through your circumstances with one of our expert Personal Injury Advisors - and we'll give you the options you need to make an informed decision about what to do next.

Yes, we're able to help with holiday accident claims. Your hotel, the hotel staff and every company you encounter on your travels all have a duty of care to provide you with a safe service.

A personal injury is a physical or psychological injury, illness or disease that has been caused by somebody else. Personal injuries are usually the result of accidents that were avoidable and shouldn't have happened at all.

A personal injury claim is the process of recovering compensation for an accident or negligent act that caused you or a loved one an injury.

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National Accident Helpline Building

About National Accident Helpline

We've been supporting people across the UK after accidents that weren't their fault since 1993. If you've been injured on the road, at work or in a public place, our expertly trained teams will guide you through the steps of making a personal injury claim, giving free, impartial advice on compensation.

Our team will connect with you specialist solicitors who handle claims on a No Win, No Fee basis: you pay nothing unless your claim is successful.

We're proud to be the UK's most trusted personal injury specialists with an 'Excellent' rating on Trustpilot from thousands of satisfied clients.

National Accident Helpline Building